FREQUENTLY ASKED QUESTIONS (FAQ)

1. What services are offered through Best Life Counseling
and Coaching, LLC?

Best Life Counseling and Coaching Offers In Person
and On-Line Individual therapy and Coaching Services.
We also offer In Person group therapy. To see more about
our services, please continue to browse this website

2. What is On-Line Therapy?

Onlne Therapy is counseling that is done through
chat, e-mail or phone sessions

3. What are the pros and cons or online therapy?

Pros: You can receive therapy anywhere

When you write your thoughts down(e-mail
or Chat, there is often deeper exploration
of the issues that are of concern to you

Insurance Companies will not know anything
about your reasons you are in therapy

Convenient for people who live very busy lives
and don't have time for In Person appointments

Helpful if you live in a remote community with
little/no access to counseling services

If you are deaf or hard of hearing, you can
still do IM/Chat therapy sessions

Provides time to think about what you want to
say in the therapy session.

Cons: The therapist may miss body language cues
as they can't see you.

There is more of a chance of misunderstandings
through the use of Online vs In Person Therapy
There will be a greater need to ask questions in
order to clarify what is being discussed.

Confidentialty Cannot be 100% Online

Technical Problems can be an issue with Online Therapy

E-mails could be lost by the server and if you
e-mail or chat with a work computer, you may end
end up violating your own confidentiality

4. When is Online Therapy Appropriate?

If you have a relationship or family issue

If you are having anxiety or depression that is not
at a crisis level.

If you are coping with illness/disability

If you are dealing with grief/loss issues

If you are dealing with work issues

5. What are the Office Hours for Best Life Counseling
and Coaching, LLC?

Please click on the "Office Hours" link on this web site
to see the hours at Best Life Counseling
and Coaching, LLC

6. What Groups do you offer at Best Life Counseling and,br> Coaching, LLC?

Currently, we offer a Financial Management Group at our office.PLease call our office about this group which will begin in 2011.

7. What is the cost for these groups ?

Groups run weekly and new people are always welcome
to attend. The cost is $10 a group and must be paid in

8. What is the difference between Online Counseling,
Online Therapy, E-Counseling, E-Therapy, and
E-Mail Counseling?

They are all the same.

9. What can you expect from Chat or Instant
Messenging?

Online counseling using instant messaging is very
similar to seeing a therapist in-person. First, the
paperwork is to be downloaded from this site, signed
and faxed, e-mailed or sent back to Best Life
Counseling, LLC , we will contact you to set up an
appointment to meet through Yahoo Messenger. Then,
you can either provide us your credit card over
phone or you can pay through our PayPal cart on
our Online Therapy Web page on this site. Paypal
uses a secure server.

10. What can you expect from Phone therapy?

You follow the same process as in #9 above, except we
call you at the agreed upon appointment time

11. What can you except from E-mailing in therapy?

You follow the same process in #9 but once we have
the paperwork you can e-mail us. The therapy consists
of e-mails that are sent back and forth between you
and the therapist.

12. How is confidentiality dealt with?

I keep all information that you give me confidential
The exceptions are if you are suicidal, homicidal or
I suspect Child or Elder Abuse
. These are State and
Federal Guidelines that I am bound by as a therapist
E-mails, Chats and phone calls can not always be
confidential and doing anything over the internet can
has its risks. You can use a password to protect
both your computer and your e-mail server. You may
also want to delete e-mails from your hard drive and
remember to empty your sent, trash, and recycle files
too. If you are concerned that someone why has access
to your computer will find out that you visited
my web site, you can delete the cache of your browser
Check in the browsers help menu on how to do this
You can also get a firewall on your computer
and there are many ones available. You must
understand this before doing Onine Therapy and agree
to hold Best Life Counseling and Coaching, LLC
harmless.

13. Who is best suited for Online Therapy?

Enjoys Writing
Comfortable typing on a keyboard
Comfortable with computers and computer software
Can write expressively and descriptively
Is willing to be honest
Is willing to write about feelings and reactions
Is comfortable with(when using Online Chat or
e-mail, not being able to hear or see the therapist
In that case, phone therapy may be more helpful

14. How can I get more resources that may help me
with my issues or life stressors ?

Go to the Resources, More Resources and
Bookliston this web site. If you just want
some fun things to do in Florida to help with
stress relief go to the Fun Things to Do
web page on this web site

15. What if I am suicidal or homicidal?

Please go to the local Emergency Room, call 911
or 1-800-SUICIDE(1-800-784-2433). This is a
national suicide hotline